Choosing the Best International Cell Phone Service for You |
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Use the information in
this article to understand and choose which is the best
strategy for you to get international cell phone service.
Bottom line - there is
no perfect solution. Not today. This will improve, just the
same way that domestic roaming improved in the second half
of the 1980s.
Part
4 of an 8 part series - click for Parts
One
Two
Three Four
Five
Six
Seven
Eight |
There are essentially four
different options available to you for cell phone service while
traveling internationally.
Each has some pluses and
minuses, and none of them are a 'perfect' one size fits all
solution for everyone.
This article summarizes the differences
and then helps you choose which is best for your needs.
Option 1 : Using Your US GSM
Service
If you have already have a
GSM phone that you use in the US (T-Mobile, Cingular, and some
AT&T phones) and if the phone is a 'tri-band' international
phone, then you can probably use your current phone
internationally.
Often you will find that you
may need to ask the phone company to update your account to
allow for international roaming, but once you've done that, you
can then use it in a foreign country as easily as in the US.
This is probably the most
costly option if you use your phone much while traveling, but if
you don't use it, then there is no extra cost involved at all.
Option 2 : Renting a Phone and
Service
This is the most expensive
of the four options, because you're paying for another middle
man as part of the process.
Renting a phone is a
sensible option if you travel very infrequently, and have no
special 'power user' type needs. If all you want is an
'emergency contact' type phone that probably you'll never
actually use, this is an easy solution.
If you expect to be renting
a phone several times over a couple of years, it is probably
cheaper and better to purchase a phone. Rental phones also tend
to be under-featured; if you're wanting the latest and greatest
options, you'll probably have to buy a phone rather than rely on
a rental phone.
People considering renting a
phone should consider the very low cost $49
Mobal
product as an alternative.
Option 3 : Buying a Phone with HopAbroad,
Riiing or Mobal
service
If you travel
internationally once a year or more, and if you visit several
different countries, while not staying in any individual country
for an extended period of time, and if you will use your phone
from time to time, then one of these options is probably your best choice, and
is the best trade-off between convenience and cost.
Because its per minute rates
are usually lowest,
Riiing is a better choice if you're doing a lot of
calling. But
Mobal is a better choice if your calls are
very infrequent, because it has no minimum annual fees.
Option 4 : Buying a Phone and
Individual SIMs
If you travel regularly to a
particular country, and/or if you are going to be staying in one
country for an extended period of time, then buying a pre-paid
SIM that gives you local service for that specific country is
probably your best choice, and presents as definitely the lowest
cost per minute of airtime (often incoming calls might be free
and outgoing local calls may be less than 20c a minute).
Using individual SIMs for
each country will also probably enable you to use all the
features of the local network such as data services as well as
simple voice services, but make sure that the phone you're using
is able to support these advanced services.
There is no reason why you
can't buy half a dozen different SIMs for half a dozen different
countries and change SIMs every time you change countries. The
only disadvantage is that it makes it difficult for people
calling you to know which number to call you at, and you have to
remember many different phone numbers and be juggling many
different accounts, ensuring that none of them expire or run out
of credit.
Decision Matrix
Here are a series of
questions, the answers to which help to suggest which would be
your best strategy.
On a piece of paper, draw up
four columns - one for each of the four strategies. And then,
for each of the questions below, write the number of points into
each column for your answer.
If the answer to a question
is 'I don't know/I'm not sure/I don't care' then just skip the
question entirely.
When you've answered as many
questions as you can, add up the points in each column. The more
points that each strategy column obtains, the more likely it is
to be the more sensible solution for you.
Finally, you should do what
you're most comfortable with. Use this to guide and influence
your decision, but don't allow it to over-rule your personal
preference.
Question |
US Svc |
Rental |
Hop
Riiing |
Mobal |
Local SIM |
Do you already
have US GSM service and an international tri-band phone? |
If No, score |
|
4 |
4 |
5 |
4 |
Do you already
have an international GSM cell phone (but not US GSM service)? |
If Yes, score |
|
|
5 |
4 |
5 |
Do you travel
internationally at least once a year? |
If Yes,
score |
1 |
|
2 |
1 |
2 |
If No, score |
|
4 |
|
5 |
|
Do you visit one
country or multiple countries? |
If multiple countries, score |
2 |
2 |
2 |
2 |
|
Importance of
making it easy for US callers to phone you inexpensively |
If
important, score |
3 |
|
1 |
2 |
|
Importance of
making it easy for US callers to have only one number to remember to
phone you at |
If important, score |
2 |
|
2 |
2 |
|
Importance of
making it easy (inexpensive and a local call) for callers in the
country you're visiting to phone you |
If important, score |
|
|
|
|
4 |
Which is more
important to you - a convenient solution or an inexpensive solution |
If convenience most important, score |
4 |
1 |
2 |
3 |
|
If cost most important, score |
|
1 |
2 |
1 |
3 |
Will you be using your telephone a lot
while traveling |
If a lot, score |
|
1 |
2 |
|
3 |
If a little, score |
2 |
2 |
2 |
2 |
|
Are you planning
one visit or many to this/these country(-ies) |
If one visit, score |
1 |
1 |
1 |
1 |
|
If many visits, score |
|
|
|
|
1 |
Will you have
short stays or long stays in the countries you visit |
If short stay(s), score |
1 |
1 |
2 |
2 |
|
If long stay(s), score |
|
|
1 |
|
2 |
Do you need
extra services such as data, internet access, etc |
If yes, score |
2 |
2 |
|
|
3 |
|
TOTALS |
|
|
|
|
|
Question |
US Svc |
Rental |
Hop
Riiing |
Mobal |
Local |
Summary and Recommendation
The above table is intended
as a general guide only. The relative scores we suggest for each
feature may not match the importance to you of each feature. For
this reason, treat the final totals as being very approximate,
and feel free to rewrite the scoring to more closely match your
own needs.
Additionally, if there are
any 'must have' features or services that you require, you
should carefully check to make sure that your preferred option
can provide these for you.
Even after you've completed
this research and made your choice, you're unlikely to have a
'perfect' solution. Sure, you've hopefully identified the
best-for-you solution from the four imperfect alternatives, but
whatever your choice, it is still going to be more expensive
than it should be.
This situation will likely
improve over the next few years, just the same way that domestic
roaming has evolved in the US. In the mid 1980s, if you traveled
to another service provider's network, you often had to set up a
fresh new account, plus perhaps pay a daily roaming fee, and
people had to dial very complicated special numbers to find your
phone, with these numbers changing every time you moved to a
different city or state. Now, domestic roaming is automatic and
'invisible' - and also affordable. Let's hope the same evolution
occurs internationally, too.
Riiing the usual best choice
For most people with average
requirements, and the expectation of traveling abroad at least
once every year or two, the
Riiing global roaming solution is perhaps the best
compromise. If you travel less frequently, then the
Mobal
product may be more cost effective, and if you travel
regularly to a few countries, or stay in selected countries for
extended periods, and plan on making extensive use of your
phone, then buying local SIMs are the best approach.
If you already have US GSM
service, and a tri-band phone, then simply using your present
phone overseas is surely the easiest answer of all. But it will
quickly also become the most expensive solution if you use your
phone much, and so even if you already have US service, you
might want to
get your phone 'unlocked' and then use a Riiing, Mobal or local
SIM with your phone.
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Originally published
1 Aug 2003, last update
20 Jul 2020
You may freely reproduce or distribute this article for noncommercial purposes as long as you give credit to me as original writer.
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