Plantronics Discovery 650E Bluetooth Headset review
Innovative design and features
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Major industry player
Plantronics offers a new approach to charging and carrying a
Bluetooth headset, in an attempt to address two of the
biggest weaknesses usually encountered in other Bluetooth
headsets.
A shirt pocket carry
clip that stores the unit when not in use and does double
duty as a charger is this unit's most distinctive design
feature.
Part
of our series on Bluetooth - more articles listed on
the right.
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Listing for $100 (down from its
original list price of $130) and available 'on the street' for
just under $60, this is an affordable unit, priced only
moderately higher than entry level units.
Its main claim to fame is
probably its innovative approach to storage and charging - which
can use an AAA battery for 'on the road' charging, and an
optional USB connecting cable as well as a regular mains powered
charger.
A good all-rounder unit.
The Jabra BT125 remains our
recommended value leader (priced $20 - 25) but for a slightly
more fully featured unit, albeit at a higher price, the
Discovery 650E is worth considering.
What you Get
My unit came in a blessedly
easy to open cardboard box, although the unit is also sold in
some stores in one of those hard to open plastic display
packs. Happily, if you get one of those hard to open
packs, the good news is that it has been only spot welded shut in a few places rather than
given a
continuous seal so you can probably open it without needing
a sharp knife or scissors.
Inside the box was the
headset itself, plus a holder and charging base (see
illustration above).
In addition to the gel
plastic eartip on the unit, two more tips were provided of
differing sizes, allowing you to get closer to the size tip that
sits most comfortably in your ear.
A wire ear loop is also
provided so as to give you a 'belt and braces' approach to
mounting the unit in your ear.
One of the novel features of
this unit is the ability to recharge it with a regular AAA
battery as well as with the mains charger provided, and the unit
does come complete with an AAA battery too.
Lastly, there's some
paperwork - an excellent 15 page User Guide that is also
provided in Spanish, and a booklet of 'Important Safety and
Operational Information' in 23 different languages. This
is a useless set of legal disclaimers that you can safely
discard without reading.
The unit comes with a one
year warranty which requires the original receipt to qualify for
warranty claims.
The Plantronics 650E has
their 'Multipoint Technology' - this means the headset can be
simultaneously paired with two phones, but it does not have
their 'Audio IQ' sound processing for better quality sound,
particularly in noisy environments.
In contrast, the Plantronics
655 does have Audio IQ but does not have Multipoint Technology.
It also has a USB charging adapter, which the 650E does not.
Feature Chart
Use this information to
quickly understand the capabilities of the unit and to compare
with other units.
Feature Comment |
Cost |
List price
$99.95.
Purchased from
Amazon.com for $53,
Feb 08 |
Ergonomics |
Easy to put
on and take off |
Acceptably
simple to put on one's ear, and better than some
others previously evaluated.
It was, of course,
easy to take off. |
Easy to use
the control buttons |
In common
with many Bluetooth headsets, there are
three buttons on the unit. Two
small buttons are for volume up and volume down, and
a larger button opposite the earpiece is the
main multi-purpose control button.
All buttons are reasonably simple to use. |
Comfortable
to wear |
Reasonably
comfortable to wear. If it doesn't feel
comfortable and secure, try changing the ear bud
size for best comfort, and then, if necessary,
add the ear loop as well for it to be securely
mounted on your ear. |
Can you use
with glasses |
Yes, because
normally it is mounted inside the ear and away
from any glasses. |
Can use with
either ear |
Yes.
The ear bud inside rotates up or down to ensure
the unit angles down from your ear towards your
mouth. |
Securely
mounted on ear |
The unit
seemed to mount securely on one's ear just by
using the ear bud fitting, and adding the ear
loop made it 100% firmly (but comfortably) in
place. |
How to carry |
A clever
feature of this unit is the carry barrel/sleeve
into which you can place the unit when not in
use, and then place the barrel in a shirt pocket
much as you would a pen.
This is a
somewhat sensible idea - at least Plantronics
have shown some degree of thought as to how to
carry the unit. There are a couple of
compromises, however.
The first is
that if you add the ear loop to the unit, it
makes the overall size of the item bulkier and
more fragile, and so more difficult to carry in
your shirt pocket.
The second
is the size of the sleeve. It is slightly
oval in shape, and measures about 3/4" x 5/8" on
its two axes, and is 4.5" long from the top of
its clip to its base. The headset, when
inserted, extends almost an inch above the clip.
In comparison, most pens are less than 1/2" in
diameter, although similar in length from clip
to base. It weighs 1 oz, whereas pens
typically weigh about half that. |
Weight |
Very light -
0.2 ounces, or 0.3 ounces with ear hook. |
Ease of Use |
Commands
intuitive and easy to remember |
Like so many
other units, this headset has a single button
that has to provide all the different functions,
with its functionality being indicated by
various colored flashing lights and sounds.
When will
headset designers learn that making one button
do many different tasks is just too complicated.
Give us two or three buttons, please.
So, no, the
commands are not intuitive or easy to remember.
But this unit is no worse than others. It
is just, alas, no better either. |
Volume
adjustable |
Yes. There are
two buttons, one each for volume up and down. |
How fast
does it turn on |
It takes
about two to three seconds to turn on and about
nine seconds to complete synching up with a
phone and to then take the call from the phone. |
Manual |
A helpful and well written user guide (in English and Spanish) is
provided with the unit, the same guide can also be
downloaded from
Plantronic's web site. |
Support |
Via
website
and (800) number - (866)363-2583.
A test call to the support number was quickly
answered without the need to go through many
layers of phone menus. The person who
answered was helpful and knowledgeable. |
Pairing
password printed on device |
No (it is
0000 so in an emergency you have a good chance
of guessing what it is!) |
Features |
Battery life |
Up to 5
hours of talk or 70 hours of standby time
claimed. The standby time can be extended
to 170 hours by using the AAA recharger unit,
and sort of up to 15 hours of talk time (ie
recharging between calls in the AAA recharger
carry/dock. These
timings (without the boost from the AAA
recharger) are somewhat below average compared to other units
on sale in Feb 2008. |
Low battery
indicator/signal |
When you
turn the unit on, it gives one, two or three red
flashes to indicate less than 1/3, 1/3 - 2/3
charge, or more than 2/3 charge remaining in the
battery. |
Battery type |
Lithium
ion. |
Replaceable
battery? |
No.
As with other headsets, the chances are by the time the battery has died,
you'll probably have bought a new headset. |
Battery
charging method/time |
The unit
comes with a 'brick' type wall power adapter
that connects to the headset via a cable and a
non-USB plug that plugs not into the unit
directly but instead into its carry case.
This is
another gratuitous and unnecessary avoidance of
a standard USB type connector, and a more
complicated way of charging than is commonly
found.
Charging time is about 3 hours.
The red
light goes on when charging and goes off when
fully charged.
There is also the ability to add an AAA battery
powered recharger to the unit while in its carry
case. This can be helpful if away from
regular sources of power.
You can buy an accessory charging cable that
plugs into a USB port (eg on your computer) and
then has the special type plug to connect to the
headset. This is a good thing, but it
would still be so much better if the headset
took a standard USB connection. |
Multi-voltage charger |
Yes. |
Charger
weight/size |
2.0 oz.
A small brick charger. |
Other
charging methods |
Also
included is an AAA battery powered recharger
that connects to the bottom of the carry case.
This is an innovative and helpful additional
means of charging the unit.
Note that it works only with regular AAA
batteries, not with rechargeable AAA batteries
(because the rechargeable batteries have too low
a voltage to start with). |
How many
pairings can be stored |
The
Plantronics Discovery 650E supports their
Multipoint feature, which allows the headset to
be connected (paired) with two different phones
simultaneously.
While few of us travel with two phones, some of
us do, and such people will love that feature.
Or, if you're traveling, perhaps with your
spouse, and you don't mind sharing one headset
between the two of you, there might be some
benefit to you in that situation too. But
with Bluetooth headsets so inexpensive these
days, most people would probably prefer to have
their own headset rather than sharing a single
headset. The
Multipoint feature is good but not great.
There can sometimes be a bit of ambiguity as to
which phone is ringing, and if you choose to
place a call, the headset assumes you want to
use the phone most recently used; if that is not
your preference, you need to manually use the
phone you want to use to place the call.
The Multipoint can only manage one call at a
time. If a second call comes in on the
other phone while you're already using the
Discovery 650E on the first phone, you'll have
to end the first call before you can take the
second call.
Bottom line - an interesting extra feature, but
one which every few people will choose to use.
But if you do travel with two phones, you'll
love this feature. |
Headset and
hands-free profiles? |
Both
profiles are supported. |
Audio
profile for computers |
Apparently
not. |
Bluetooth
compatibility |
Version 1.2 |
Power/range |
Power class
isn't specified, but it is claimed to have a 33'
range, which would suggest a Class 3 type
device. |
Effective
range |
Sound
quality started to break up at about 20' from
the phone, depending on if the headset was on
the phone side of my body or the far side of my
body. This is
less than the claimed range, but still
satisfactory for most typical use. |
Warranty |
The warranty
is a generous one year warranty. |
Free return |
Retailer
policies will vary. |
Noise
cancelling/DSP |
None claimed. |
Sound
quality |
Sound
quality was very good both for the person at the
other end of the conversation and also for me,
using the headset.
There was
perhaps a very slight muffled tone to my voice
when using the headset, but not something that
was a problem at all. And other people
sounded as clear and loud through the headset as
they did direct through the phone.
The
Discovery 650E is one of the better headsets
tested for audio quality. |
Capabilities |
Turning on
and off |
Turning on
is simple - press the main switch and wait until
a light flashes (2 - 3 seconds).
Turning off
is also simple - press the main switch and wait
until a light flashes again (6 - 8 seconds). |
Auto connect |
Yes. |
Voice tag
support |
Supported
(if also supported on the phone, of course). Make a
two second press of the main command button,
then say the name you've previously
recorded. |
Last number
redial |
Yes.
Double press the call control button for a last
number redial. |
Transfer
call to/from phone |
To transfer
a call to the headset, press the call control
button for 3 seconds.
Transferring
a call from the headset back to the phone is
done by pressing the call control button until
you hear a tone.
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Call
waiting/Three way calling |
Not
supported. |
Call reject |
A two second press
of the button rejects a call. The headset
flashes quickly when it sends the reject
message. Be sure to release the button at
that point, or else the call won't be rejected
and instead the headset will switch off. |
Call
answer/end |
Yes.
Generally you will have your headset off rather
than on. So, to answer a call, you could
first turn
it on, then, once the headset was on and paired, press the button briefly to answer
the call. This however can take a long
time - too long for some callers - so it is
better to answer the call on the handset then
transfer it.
If the
unit is already on, a short press of the button
will answer an incoming call.
To end a call, a short press of the button is
again needed.
If the unit is already on and in its carry
sleeve, it will vibrate when a call comes in,
and when you remove the headset from the carry
sleeve it will automatically answer the call.
Returning the unit to the carry sleeve will
automatically end the call. |
Mute |
Press both
volume buttons simultaneously to mute and to
unmute a call. |
Subjective |
Attractive
design |
A fairly
neutral design that is neither flashy nor ugly,
and is unobtrusive and conservative. |
Flashing
indicators on standby |
Yes,
a quite bright blue light flashes once every
five seconds
while the unit is on standby. You can turn
this indicator off if you prefer. |
Size |
Slightly smaller than average. |
Summary |
This is a 'good all
rounder' headset with good sound quality and a
clever carry and recharge capability. But,
with a list price of $100 and a street price of
$53 (Feb 08 - from
Amazon.com) it is more highly priced that
entry level headsets such as the
Jabra BT125, which
sells through Amazon for $20 - $25. |
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Using the Plantronics Discovery
650E Headset
In use, the headset is
similar to most other headsets, and the single button control is
perhaps not quite as tortuous to use as on some others.
Good sound quality, and a
convenient way to carry the headset are the two main pluses,
with nothing particularly standing out as a minus.
Connecting with phones
Easy. Once you've
paired the unit with a phone, any time you turn the unit on, it
will quickly look for and connect with your phone if the phone is also
on and in range. This is convenient and
simple.
The unit paired effortlessly
to a Motorola Razr V3, a Blackberry 8800, and an Apple iPhone.
Summary
The Plantronics Discovery
650E is as easy to use as any other Bluetooth headset, and does
the simple task of answering and placing calls easily and well.
Its Multipoint feature,
allowing it to pair with two phones at the same time is unlikely
to be of much practical benefit to most of us, except for the
significant few who travel with two phones at the same time.
But if you do travel with two phones, you'll love the ability to
have one headset instead of two.
It has a current (Feb 08)
street price of about $53 through
Amazon. If it were priced perhaps $15 less, it would
be an easy choice to prefer this to our current value/price
leading favorite, the Jabra BT125. However, that is not
the case and so, if you're looking to buy a Bluetooth headset,
you'll have to decide for yourself if you feel the extra $30 or
so in cost between the Jabra and the Discovery 650E is money
well spent or not.
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Originally published
28 Feb 2008, last update
21 Jul 2020
You may freely reproduce or distribute this article for noncommercial purposes as long as you give credit to me as original writer.
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