Unlock your cell phone so that
it can work with any GSM network, in your home country, or
anywhere else in the world.
Unlocking your iPhone enables you
to enjoy it with your choice of service providers, anywhere in
the world, without being shackled to the restrictions (and
expenses) of AT&T or whoever else it is that sold you your
locked iPhone.
If you have a GSM type
iPhone, as you
see pictured here, the chances are we can unlock it for you
so you can use it on your choice of GSM wireless service.
The chances are that your Apple
iPhone was supplied to you in a 'locked' condition,
restricting your ability to use SIMs from other suppliers in
your phone.
Here's how to simply and
quickly unlock your phone so you can use it with any GSM service
provider and SIM, anywhere in the world. This can both
save you money and enable you to use wireless services with
better coverages in the areas you travel.
More information about
unlocking
Please refer to our
Unlocking FAQ and also the extra
information on our Nokia Unlocking
page if you'd like to understand more about what unlocking
is and how it works.
But the chances are, because
you're here and reading this, you already know much of what you
need to know!
Your Apple iPhone
can either be unlocked by you or by us. The unlock
procedure is relatively simple, and if you choose the
self-unlock process and have difficulties, you can then send the
phone in to us to unlock it for you. There's no extra
charge if you choose to take advantage of our assurance
guarantee.
You Can Trust Us
Our unlocking service has
been positively featured on CNN, and written up in many places,
including the Washington Post, the Philadelphia Enquirer's
Consumer Action column, and the Clark Howard Consumer
Action Center.
We are not a 'fly by night'
scam outfit. Look at everything on this site - there are
many hundred pages of content, dating back to 2001. We
have a major internet presence, and years of credibility.
We're located just out of
Seattle, very close to Microsoft, at 17321 NE 31st Ct, Redmond
WA 98052 (but please note our ship-to address is in Kenmore, WA).
We're a
Paypal verified member (this link will take you to a Paypal
page that confirms our status), with an account dating back to
2000 and over 2500 successful transactions recorded.
We've unlocked thousands of phones, have been trading for years, and
have been well written up by independent reviewers. We're
experienced, skilled, and reliable.
Why Choose Us
We offer you the best of
both worlds. You can choose between the immediacy of
having us send you the unlock software and instructions to you,
and unlock your iPhone yourself, and/or you can have us do it
for you.
And, best of all, if you
choose to unlock it yourself and have difficulties, you know
we're there to save the day if you get stuck.
How Long Does it Take
Self Unlock via Email
We'll send you the
information you need to unlock your iPhone via email, typically
within half a business day of receiving your request and
payment.
Self unlocking is quick,
simple, and doesn't require you to be without your phone at all.
Mail-in Service
We have two mail-in service options.
With our regular service, our promise is that we'll
unlock your phone and have it on its way back to you within 24
hours of receiving it. We send your phone back to you via USPS First Class
Mail, with Delivery Confirmation, insurance, and online tracking for your
reassurance. If returning to an international address, we
send via Air Mail.
If you're in a hurry, or if
you do not have a US postal address, our
Express service may be better for you. We'll turn your phone around
the same day we receive it, and if there is sufficient time
between when a courier delivers it to us and their cut-off for
collecting packages, we'll have it shipped back to you that same
day. This could mean that there is less than 48 hours from
when you courier your phone to us to when you receive it back
again.
Obviously you can choose any
speed of service you wish to get your phone to us. In most
cases, we recommend simple USPS Mail - it is reliable,
convenient, reasonably fast and inexpensive.
Note - you don't need to
send your SIM with the phone, so if you have a spare phone, you
can use your SIM in that phone while this phone is being sent to
us for unlocking.
Our Guarantee - Six Way Test
We test every phone we
unlock, using three different SIMs - the SIM you already had in
your phone, a SIM from a different US wireless service provider
than that which had locked your phone, and one from an
international wireless service provider from Europe (the costs
of the international calls are on our dime), to confirm
your phone has been fully unlocked. In each case, we both
make a call from your phone and place a call to the phone, to
ensure 100% functionality in all possible scenarios.
Assuming that your phone
tests as working when it is first received, we guarantee that it
will be fully unlocked. If we can't
confirm that your phone has been unlocked and works perfectly, we'll return your phone (of course!) and fully refund your
money.
You don't have to worry if
your phone has been correctly unlocked or not. Our
guarantee and testing gives you 100% confidence.
Phone Unlocking - Science and
Art
When we first started
unlocking phones, back in 2003, the phones were very much
simpler, and so too was the unlocking process. All Nokia
phones could be reliably unlocked with a simple $5 code, and
just about all other models could be easily unlocked with
equipment we had in-house, and for which we charge(d) $25.
In the five years and more
since then, the 'state of the art' has evolved enormously.
Not only do phones have a lot more fancy features for their
users to enjoy, they often have much more complicated locking
procedures, too, and never has this been more apparent than with
the iPhone, where we're locked in a regular game of 'cat and
mouse' with Apple and their ever-changing lock schemes.
Nowadays we never really
know if we can unlock a phone until we see it. Within a
single model phone, there may be many different versions of
firmware, some which can be easily unlocked, and some which
can't, and some of which are specific to one wireless company,
and others specific to others.
The appearance of a phone
model on our list no longer guarantees that we can unlock it.
It means, instead, that most of the time, we can probably unlock
it. Sometimes we can't, and sometimes we have to get
special third-party extra services, at extra cost which we pass
on to you if you authorize us to do so.
Please understand, we'll do
the best we can, to get your phone unlocked as quickly and
inexpensively as possible. And if we can't unlock your
phone, we'll of course return it to you and fully refund you the
fee you originally paid.
What is the Cost
Our Apple iPhone
Do-it-yourself via Email Unlocking Service includes
The software and instructions
you need to unlock your phone yourself
Our assistance guarantee - if
you have any problems, you can send your phone to us as per
our regular mail-in service for no extra cost and we'll do
the unlock for you
Half business day turnaround
- we'll send out your software and instructions within half
a business day of receiving your request and payment
Note - this does not work for
Verizon iPhones
This service is
offered for US$25.
Our Regular Apple iPhone
Mail-in Unlocking Service includes
Phone Unlock, Test and
Guarantee
Return shipping cost is
included, for shipping via USPS First Class Mail with
Delivery Confirmation and insurance to a US postal address (or Airmail to
international addresses)
24 hr turnaround - we'll send
out your phone the next business day from that on which we
received it
Note - this does not work for
Verizon iPhones
This service is
offered for US$25.
Our Express Apple iPhone
Mail-in Unlocking Service includes
Phone Unlock, Test and
Guarantee
Return shipping any way you
specify, at your cost, to any address, anywhere in the world
Same day turnaround, assuming
there is sufficient lead time between when/how you get
the phone to us and when/how you require the phone to be
returned to you
Note - this does not work for
Verizon iPhones
This service is
offered for US$30.
How it Works
1. Simply fill out
either the self-unlock or the mailin form
below.
2a. If you chose the
self-unlock option, you'll be taken to a second page allowing
you to securely make payment via credit card using Paypal.
And that's it. Within half a business day, you'll have the
software and information you need to unlock your iPhone.
2b. If you chose the
mail-in unlock option, you'll then be taken to a second page
allowing you to choose which service you wish and to securely
make payment via credit card using Paypal, or, if you prefer, send us cash or check
(US currency, please)
with your phone.
3. For mail-in
customers, after you've paid for the
unlock, you'll be taken to a last page that gives you simple
step by step
instructions on how/where to send your phone.
If you have any other model of cell phone that doesn't appear in the list below,
send us an email. We're adding capabilities to unlock
extra model phones all the time, and may be able to help you.
Special Offer :
Recommended Accessory for your GSM Phone
This is a SIM card
Reader/copier/backup device.
This backs up and copies the
phone book data on your SIM card. This means if you lose your
phone, you don't lose all your phone numbers. If you change from
one wireless provider to another, you can quickly copy all your
phone book with this unit from one SIM to the other. If you have
multiple SIM cards (eg a US card, a global roaming card, and
some country-specific pre-paid cards), you can copy your phone
book to all these different SIMs.
This $19.95 unit can be
purchased for $17.45, plus free shipping when purchased in
conjunction with any iPhone unlock service.
Here is a review of the
SIM
reader/copier/backup unit. An opportunity to purchase
it at a discount will be offered to you when you click the
'Agreed' button below as part of purchasing your unlock code.
Any delays with
international shipping due to
potential Customs problems, lengthier shipping times, variable
and expensive shipping costs are all at your risk, and if we
need to pay any extra Customs fees upon receiving your phone,
you will need to send these extra fees to us.
Note that we can not be
responsible for problems if the address you give us, above, is
incorrect.
CAUTION -
Upgrading unlocked iPhones
This unlock process applies
to all iPhones with firmware versions as described in the form
choices. You can check your version by
going to Settings then to General then to About.
Once you have unlocked your
phone, there is a possibility that future upgrades to its
firmware may cause the phone to be relocked. Sometimes
this has been the case, and sometimes not - it all depends how
Apple engineers each firmware update.
If (when) Apple come out
with new firmware, you should
check with us before loading it on to your iPhone. We
have test iPhones here so will be able to tell you if it is safe
to load the new firmware onto your phone or not.
Terms and Conditions
We test your phone before
and after unlocking it. If your phone does not work
properly when first received, we will return it to you, locked
and unrepaired, and with no refund.
Phones are returned with
delivery confirmation service and $100 of insurance cover in the
US. Additional insurance is available at a cost of $2 per
extra $100 of cover. Delivery confirmation and insurance
is not offered on international shipments unless sent by
courier.
In all circumstances and
situations, our liability will at no time exceed that of
refunding you your fee.